Call history

The call history can be broken down into different categories for clear representation. It is also common practice to maintain individual call histories per category. Possible categories for call history are incoming calls (also caller list) and outgoing calls (also call logs). The incoming calls list can be further subdivided into received and missed calls. Graphical displays often use category symbols beside the telephone number so that it can be easily identified which number is assigned to which category.

In addition to the category of each individual call other information can also be saved for each entry in the call list. This information includes telephone number of the caller, dialled telephone number, start and end time of the call as well as the duration of the call. In modern, networked telephone systems, it is also possible to display other data regarding each list entry from a customer database. In DECT telephone equipment, the mobile handset number can also be included in the call history if required.

If call list function is provided in telephone systems or routers, then these can often be accessed and edited directly using a computer. If a phone feature is integrated in the computer system, then calls can be started by clicking on an entry.