Quality Management

Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer Support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
Service
Technical Documentation
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.
- CDR
- mynfon.net
Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

Quality Policy

The Board of NFON AG considers quality and customer orientation to be a strategic corporate goal. We want to become one of the leading providers of integrated business communication in Europe. We strive to provide our customers with the highest level of quality in terms of our products as well as services. We are convinced that the implementation of an effective quality management system is a decisive factor in achieving these goals.

We continuously improve our processes, products and services in order to achieve the highest possible customer satisfaction and to constantly optimise them. Agile leadership and action are very important to us in this regard. Our corporate values of entrepreneurship, team results and respect support us in achieving these goals.

We are committed to implementing a quality management system that ensures our products and services meet and exceed our customers' requirements and expectations. This policy forms the basis for our commitment to quality and continuous improvement.