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Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
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Customer Contact
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Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice (SIP Trunk)
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- Customer Support
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Service
Technical Documentation
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Client Areas
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- CDR
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Partner with NFON
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Wefapress: Unifying communication channels

Wefapress is a German manufacturer of engineering plastics. With its international client base and global workforce, Wefapress needed a one-stop solution that connects their head office, sales representatives, and international production sites in one easily accessible communication platform.

Cloudya Premium with Microsoft Teams Integration fit their needs perfectly.

Industry: Technical plastics manufacturing
Headquarters: Vreden, Germany
Number of employees: 150 worldwide

Problems faced by Wefapress

Disorganized communication

Communication and collaboration channels were highly fragmented.
Calls were missed on a regular basis.
Managing communication was lacking transparency.

Low flexibility

Team members were tied to their desks, making flexible work models impossible.
Integration of the existing Gigaset DECT system with Microsoft Teams was envisioned.

Security concerns

Redundancy needed to be improved to guarantee operational continuity.
Data security and abiding EU-regulations was a major concern.

Our solution: Cloudya Premium

Cloud technology

Digital cloud platform that enables work from anywhere and any device.
Seamless switch to digital communication without any business interruption.

Smart integrations

Cloud telephony combined with integrations for MS Teams.
Easily accessible integrations within the whole MS Office Suite and existing Gigaset DECT system.

High security

High data security and total compliance with GDPR. All data stays inside the EU.
Fully redundant with location-unbound cloud communication. 100% uptime.

“Seit wir auf Cloudya umgestellt haben, können wir endlich überall Anrufe annehmen, egal ob per Festnetz, Smartphone oder PC. Die Integrationen mit Microsoft Teams haben unsere Arbeitsabläufe um einiges einfacher gemacht, und wir können gleichzeitig alle Microsoft Teams Funktionen nutzen. So ist jeder Kunde oder Partner jederzeit nur einen Klick entfernt.”

Jeanne Beck, Marketing Manager, Wefapress

NFON Integration for Microsoft Teams

Wefapress has benefited from Cloudya.
You can too!

Smooth transition and technical support from NFON.
One solution for calls, planning, and connection.
Improved focus, collaboration, and productivity.